How to perform a Hard Reset

The CC Witness is equipped with two forms of reset. Pressing the reset button on the side of the CC Witness will turn it off and back on again. This is considered a "soft" reset. No data will be lost and no functions will be affected when a soft reset is performed. 

Sometimes an issue can be too great for a soft reset to fix. In these situations, a "hard" reset may be the answer. Use this as a last resort however, because a hard reset will result in the loss of all files on the CC Witness.



NOTE: Performing a "hard" reset will result in the loss of all data stored on the CC Witness. Please transfer all desired files and/or data to your computer or other data storage location before performing a "hard" reset.




Step 1

Put the lock switch in the "ON" position.





Step 2

Press and hold down the "back" button.





Step 3

(While holding the back button down) Use a pointed object to press the reset hole on the side of the CC Witness once. Then you can let go of the back button. You'll see a message on the display that says "Format, Please Wait". When the CC Witness is finished resetting it will turn back on.




Here's a video demonstration of a Hard Reset.